Introduction: About the Course
This program, presented by Ann Rhoades, author of the book Built on Values,® prepares coaches, leaders and consultants to implement the Built on Values® culture system in organizations.
Module Description and Instructional Objectives
Module 1 – Overview of the Built on Values® Culture System
You will learn why organizational culture is important for creating a high-performance organization.
Module objectives:
- Describe each of the elements of the Built on Values® Culture System.
- Present the Built on Values® Culture System, with its benefits and ROI, to leaders.
Module 2 – Build Leadership Commitment for a Culture Initiative
Learn how to build leadership commitment for creating and sustaining a successful culture.
Module objectives:
- Conduct a culture strategy and planning meeting with senior leaders.
- Lead an assessment of the Current and Future states.
- Develop key communication messages for the “WHY” of culture change.
Module 3 – Create a Values Blueprint®
In this module you will learn how to facilitate the creation of a custom Values Blueprint® comprised of core values, definitions, and behaviors that support the values.
Module objectives:
- Establish a Values Blueprint® Team.
- Plan, prepare, and facilitate an interactive Values Blueprint® event.
- Establish and facilitate a Values Committee to oversee the integration of the values throughout the organization.
- Develop a communication plan for introducing the values to the organization.
Module 4 – Hire “A” Players
In this module you will learn how to establish a systematic process for hiring ‘A’ Players based on 3 proven best practices: behavioral interviewing, peer interviewing, and interviewing for values.
Module objectives:
- Help an organization incorporate values into the hiring process.
- Coach interviewers to write and use behavioral interview questions for both competencies and values.
- Help an organization include peer interviewers in the hiring process.
Module 5 – Establish a System of Accountability & Rewards
In this module, you will learn how to facilitate the design of a recognition and reward program that will reinforce the organization’s values. Learn how to facilitate the implementation of a values-based performance management process that holds people accountable for living the values daily.
Module objectives:
- Facilitate the design of a Values recognition program.
- Develop a plan to incorporate values and behaviors into the performance management process.
- Design a multi-rater feedback process for the values and behaviors.
Module 6 – Incorporate Values into Your Brand
In this module, you will learn how to facilitate the development of a comprehensive values-based brand strategy that supports the best customer and employee experience.
Module objectives:
- Help an organization develop a brand strategy that integrates Values with the customer brand promise.
- Help an organization develop an employment brand strategy based on values.
Module 7 – Establish a Continuous Discipline to Sustain Values
In this module, you will learn how to ensure an organization sustains its values-based culture with a discipline of continuous improvement.
Module objectives:
- Develop an “Organizational Culture Dashboard” for Culture metrics.
- Develop a plan for employees to learn about the “business of the business.”